Amazon Prime is awesome. Really awesome. Shipping is fast and free. Wouldn’t it be even MORE awesome if they sold cars? Never fear: Carvana is here.
People, by and large, loathe car shopping. High pressure sales people, confusing finance “deals,” and forced dealer “fees” that often do little more than pad the dealer’s bottom line are par for the course when auto shopping. Sure, an informed consumer can avoid most of these things by researching car pricing from sites like Edmunds, but many don’t. Most people who are shopping for cars these days do so not as enthusiasts, but as regular consumers simply shopping for a product. If there’s one thing we hate more than anything, it’s being pressured or hassled by “helicopter” sales associates.
What if we could eliminate that presence in the auto industry? What if you could press a button and get the car you wanted, the same way you select your last-minute Christmas gifts for the relatives you almost forgot about? Everybody loves free two-day shipping. Nobody loves meeting a car salesperson face-to-face. After all, this article says that car salespeople are the least trusted professionals (yes, they even outrank lawyers and politicians).
Well, one company called Carvana is taking this theory to the real world.
“But I buy cars online all the time! Craigslist, eBay, and so many other sites already do this,” you say. Not like Carvana, they don’t.
Carvana is very much like what I imagine Amazon Prime would be if they had a car dealership – but better (and real). There are no dealer fees, no salespeople, no brick and mortar buildings at all. You can shop for your car 100% from home, in the comfort of your underwear, I mean, living room. They certify every car they sell, and they can even do financing for you – right from your computer, tablet, smart phone, neighbor’s stolen wi-fi, or whatever.
After you pick your car, truck, SUV, van, crossover, or whatever else, Carvana will deliver the car right to you on your own terms. Then, you’re free to take it for a test drive. If you like it, you’ve bought yourself a car! If not, Carvana hauls it away at no cost to you. That’s not only really REALLY convenient, it’s also excellent customer service.
If that’s not enough to sway you, Carvana also offers a 7-day money back guarantee – no questions asked. So you bought a Mazda CX-5, but then realized you need the space of a CX-9? No problem! Return the car, get your money back, and find another! Carvana has the potential to completely revolutionize the way we shop for automobiles.
Would you use it? Have you ever bought a car online? How was your experience? Every vehicle I’ve ever purchased has been through some form of online interaction (mostly Craigslist). Would a service like Carvana make certified pre-owned dealer cars more appealing to you?
Leave your thoughts in the comment section below!